At Wilson Bros Gardens Shop, we understand that our discerning customers—from passionate home gardeners to serious botanical collectors—value not only the quality of our rare plants but also the security and privacy of their personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our online nursery at gardenshrubssale.com.

Information We Collect

To provide you with exceptional service and secure transactions, we collect the following types of information:

  • Personal Identification Information: Name, email address, shipping address, and contact details when you place orders for our rare azaleas, Japanese maples, or other botanical specimens
  • Payment Information: Credit card details (processed securely through encrypted gateways) or PayPal account information for purchasing our premium plants
  • Technical Data: IP address, browser type, device information, and browsing behavior on our site
  • Garden Preferences: Information about your plant interests and purchase history to better serve your gardening needs

How We Use Your Information

Your information helps us cultivate the best possible experience for our gardening community:

  • Process and ship your orders of rare conifers, fragrant plants, and other premium specimens
  • Provide personalized recommendations based on your gardening interests
  • Communicate order updates, gardening tips, and seasonal availability
  • Improve our website and services for international garden enthusiasts
  • Ensure transaction security and prevent fraudulent activity
  • Comply with legal obligations and protect our rights

Data Sharing and Disclosure

Wilson Bros Gardens Shop values your privacy and does not sell your personal information to third parties. We may share data with:

  • Payment Processors: Secure payment partners (Visa, MasterCard, JCB, PayPal) to complete your transactions
  • Shipping Partners: Logistics companies to deliver your plants worldwide (excluding Asia and select remote areas)
  • Service Providers: Trusted partners who help us operate our website and business, all bound by confidentiality agreements
  • Legal Requirements: When required by law or to protect our rights and safety

Data Storage and Security

We implement robust security measures worthy of protecting our community of serious gardeners:

  • Advanced SSL encryption for all data transmissions
  • PCI-compliant payment processing systems
  • Secure servers with regular security audits
  • Limited access to personal information within our organization
  • Data retention only for as long as necessary to serve our customers

Important: We never store sensitive payment information on our servers. All financial data is processed through our secure payment partners.

Your Rights and Choices

As a valued member of our gardening community, you have the right to:

  • Access and review your personal information
  • Correct inaccurate data in your account
  • Request deletion of your personal information (subject to legal requirements)
  • Opt-out of marketing communications while maintaining essential service updates
  • Object to certain data processing activities
  • Request data portability where applicable

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for site functionality and secure transactions
  • Preference Cookies: Remember your gardening interests and site preferences
  • Analytical Cookies: Help us understand how gardeners interact with our site to improve our offerings
  • Marketing Cookies: Show you relevant plant recommendations and seasonal availability

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to make purchases.

International Data Transfers

As we serve gardening enthusiasts worldwide (excluding Asia and select remote areas), your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers.

Children’s Privacy

Our website and services are not directed toward children under 16. We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated to our valued customers through our website or direct notification.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact our dedicated support team:

Email: [email protected]
Address: 4921 Par Drive, Pismo Beach, US 93449

We’re committed to protecting your privacy while helping you cultivate the garden of your dreams.

Wilson Bros Gardens Shop – Cultivating Trust Alongside Rare Plants Since Our Founding